Returns & Exchange Policy

At khawatin., we strive to provide high-quality ready-to-wear collections. Your satisfaction is our priority. Please read our policy carefully:

Returns

  • You can return your order within 7 days of delivery.
  • Products must be unused, with original tags, and in their original packaging.

Exchanges

  • Exchanges are allowed only for size issues.
  • Visit our outlet at Ichhra Bazaar, Street No. 4, Lahore, Pakistan, or contact us via WhatsApp (0320-9080601) to arrange your exchange.

Cash on Delivery Orders

  • COD orders follow the same return and exchange policy.
  • Refunds for COD orders will be processed after the product is inspected.

Delivery & Refund

  • Online returns/exchanges: Contact us via WhatsApp or email to arrange.
  • Refunds (if applicable) are processed within 3–5 working days after receiving the returned product.
  • Delivery charges are non-refundable.

Contact Us

For any questions regarding returns or exchanges:
Email: khawatin.pk@gmail.com
Phone / WhatsApp: 0320-9080601